Support

How can we help?

Get answers to common questions or reach us directly.

Email us at support@abancart.com or use the short form below.

Ask for assistance

Send a short message to our support team. We'll respond by email. Please don't include passwords, sign-in tokens, or payment details.

Prefer email? support@abancart.com

Extension — Getting Started

How do I install the AbanCart extension?

Install AbanCart directly from the Chrome Web Store and click "Add to Chrome". Once installed, click the AbanCart icon in your toolbar to sign in.

How do I sign in?

Enter your email address and password in the extension popup and click "Sign in". If you don't have a password set up yet, click "Sign in with email link" to receive a one-click sign-in link in your inbox.

Which stores does AbanCart work on?

AbanCart works on any online store — Shopify, WooCommerce, SHEIN, Amazon, and many more. When you visit a store with items in your cart, AbanCart detects them automatically.

Saving & Restoring Carts

How do I save a cart?

Click the AbanCart icon in your Chrome toolbar while you have items in your cart. Your cart will be saved instantly and appear in the popup.

How do I restore a saved cart?

Open the AbanCart popup and click "Restore →" on any saved cart. You'll be taken to the store with your cart items ready. Alternatively, open your personal cart page link from any device.

What is my cart page link?

Every AbanCart account gets a personal link (e.g. abancart.com/my-carts/your-token) that shows all your saved carts. You can open it on any device — phone, tablet, or another computer — without signing in. Find it in the Account tab of the extension popup.

WhatsApp Reminders

How do I enable WhatsApp cart reminders?

Open the extension popup → Account tab → enter your WhatsApp number. Once saved, brands you've shopped with can send you a reminder with your cart link when your cart is about to expire.

How do I stop WhatsApp messages?

Reply STOP to any message, or go to Account → toggle off "Cart reminders". You can also email us at support@abancart.com.

Account & Privacy

How do I delete my account?

Open the extension popup → Account tab → scroll to the bottom → tap "Delete my account". This permanently removes all your data. You can also email privacy@abancart.com.

How do I export my data (GDPR)?

Open the extension popup → Account tab → "Export my data". You'll receive a JSON file with all your account information and saved carts.

Does AbanCart sell my data?

No. We do not sell your personal data. We may share limited information with service providers and, when you opt in to a brand's cart-recovery messages, with that brand. See our Privacy Policy for full details.

Contact Us

Still need help? We're here.